Senior Manager, Inside Sales

From the company's job description

Who are we?

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.

We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.

We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us!

Why This Role?

As the Senior Manager of Inside Sales at Cohere, you will be a key leader in driving revenue growth and scaling the company’s sales operations. This role is pivotal in overseeing the entire inside sales function, from team leadership and strategy development to pipeline optimization and cross-functional collaboration. You will be responsible for ensuring the team is equipped to sell Cohere’s cutting-edge AI solutions effectively while exceeding revenue targets and contributing to the company’s long-term success.

In this role, you will:

• Lead and Scale the Team: Build, mentor, and scale a high-performing inside sales team, fostering a culture of excellence, innovation, and collaboration.

• Drive Revenue Growth: Develop and execute strategic sales plans that directly contribute to meeting or exceeding quarterly and annual revenue targets.

• Optimize Sales Operations: Streamline processes, tools, and workflows to maximize efficiency, productivity, and win rates across the sales funnel.

• Collaborate Cross-Functionally: Partner with marketing, product, customer success, and finance teams to align sales efforts with broader business objectives.

• Analyze and Forecast: Track and analyze key sales metrics, forecast revenue, and provide actionable insights to inform strategic decision-making.

• Provide Technical Enablement: Ensure the team has the knowledge and resources to effectively sell Cohere’s AI platform, including its capabilities in natural language processing, generative AI, and agentic AI.

• Mentor and Develop Talent: Identify, recruit, and develop top sales talent, with a focus on long-term career growth and leadership development.

Key Responsibilities:

• Recruit, onboard, and develop a team of high-performing inside sales representatives, with a focus on scalability and long-term success.

• Set clear goals, expectations, and performance metrics for the team, aligning them with company objectives.

• Conduct regular coaching sessions, training programs, and performance reviews to enhance sales skills and product knowledge.

• Monitor and optimize the sales pipeline, ensuring leads are properly qualified and moved through the funnel efficiently.

• Collaborate with marketing to refine lead generation strategies, campaigns, and messaging.

• Work with Solutions Architects and Product Managers to address technical questions and provide demos or proof of concepts.

• Analyze sales data to identify trends, forecast revenue, and recommend strategic improvements.

• Represent the sales team in cross-functional meetings and contribute to high-level strategic planning.

• Oversee budget management for the sales team, including tools, training, and incentives.

What We’re Looking For:

• Experience: 8+ years of sales leadership experience, with a proven track record of managing and scaling inside sales teams in SaaS, AI, or enterprise software.

• Revenue Focus: Demonstrated ability to drive significant revenue growth and exceed sales targets in a competitive, high-growth environment.

• Leadership Skills: Strong ability to mentor, motivate, and develop sales talent, with a focus on building and sustaining a high-performing team.

• Strategic Thinking: Proven ability to develop and execute sales strategies that align with business goals and drive long-term growth.

• Technical Aptitude: Solid understanding of AI/ML concepts and the ability to learn and communicate Cohere’s platform effectively.

• Operational Excellence: Experience optimizing sales processes, tools, and workflows to improve efficiency and productivity.

• Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts in a clear and compelling way.

• CRM Proficiency: Advanced experience with CRM tools like Salesforce or HubSpot.

Preferred Qualifications:

• Experience in a startup or fast-growth environment with a track record of scaling sales teams from the ground up.

• Familiarity with Cohere’s AI platform or similar technologies.

• Knowledge of sales enablement tools, methodologies, and best practices.

• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.

• Experience managing budgets and driving cost-effective sales operations.

Cohere is committed to fair and transparent pay practices. The salary range listed for this role reflects the expected base compensation. Actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, education, and experience. $157,500 - $210,500 USD

FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.

• Full health and dental benefits, including a separate budget for mental health.

• RRSP matching, 401K, Pension Scheme.

• 100% Parental Leave top-up for up to 6 months, for either parent.

- Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching.

• 6 weeks of paid vacation (30 working days!)

• Budget for traveling to other offices if you are remote, plus an annual company offsite.

HOW AND WHERE WE WORK:

• Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.

• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.

• For those not near an office: a co-working benefit so you can work alongside others in your city.

• Everyone receives a $500 home office stipend to set up your workspace properly.

If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.

We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.